Privacy statement

Who is responsible

A10 ecommerce B.V., IJburglaan 731, 1087 CH Amsterdam, Netherlands (KVK 42188960) is the controller for the personal data described in this statement. Questions about privacy: [email protected].

This statement covers this website (www.a10ndc.org). Our webshops, such as CombiBag, have their own privacy statements.

Visiting this website

This website does not set cookies and does not use analytics, advertising or social media tracking. The fonts and images are served from our own server, so your browser does not contact third parties when you visit.

Like every web server, our hosting provider keeps technical log files (IP address, date and time, the page requested and your browser type) to keep the website secure and working. These logs are deleted after at most 30 days.

When you email us

If you email us, we use your name, email address and the content of your message to answer you and, if it leads to a business relationship, to work with you. The legal basis is our legitimate interest in answering questions, or taking steps towards a contract at your request. We keep these emails for as long as needed for that purpose and no longer than two years after our last contact, unless the law requires us to keep them longer (for example the seven-year retention period for business records).

Sharing your data

We do not sell your data. We only share it with service providers that we need to run this website and our email, such as our hosting and email provider, under a data processing agreement. We do not transfer your data outside the European Economic Area unless adequate safeguards are in place.

Your rights

You have the right to access, correct and delete your personal data, to restrict or object to its processing, and to receive it in a portable format. Email [email protected] and we respond within one month. If you are not satisfied with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes

We may update this statement. The date at the top shows when it was last changed.